Inweddingdress Review #35

I ordered from InWeddingDress back in early April with custom measurements and received the dress within the proper time frame. I had lost several dress sizes within that month and knew the dress would not fit however when I did get it it was cut nothing like the advertisement and alterations were impossible. While the dress was obviously baggy the top of the empire waist line rode up too high and the straps were far too short. I gave them the benefit of the doubt and figured maybe my measurements were off and my weight loss could have been an issue. I went back to the site and re-measured and ordered the same dress in a standard size 4 and another one I liked in a 4 as well. I paid for a rush order for both. 2 days after the dresses should have shipped based on their "rush" processing time I had to e-mail them and remind them they had $100 extra of my money and that these dresses were now late.

A week prior to their shipment I changed the shipping address to my home. I received a confirmation e-mail of the change but nothing in my account online had changed. Upon my complaint that the dresses were late being shipped I was sent a tracking number as a reply to only one order number. No other information. Just the DHL link and a tracking number. I e-mailed again to confirm that both orders were under that tracking number. I received another confirmation e-mail that both dresses were in the same package but the shipping information listed in the e-mail was the old location. I e-mailed back AGAIN confirming that the shipping information was also correct and got a snotty e-mail back assuring me of their customer service, stating that the e-mail had my original order information in it and essentially telling me to track the package with DHL with the implied attitude that I was annoying them. I did however receive both dresses within the rush time frame. Yesterday actually.

They crammed BOTH dresses into one of their soft bags instead of supplying a carry bag for each. That was when I first started to think something might be wrong here. I was excited to finally have this part of the wedding done but my excitement faded as I tried on the smaller version of the original dress I ordered. As you can see in the comparison photos the only alterations made to the dress were the size of the cups sewn into it and the size of the waist. The straps were still far too short, the entire torso of the dress hiked up far too high and the amount of material over the breasts was not altered in proportion to the size changes. It's as if the entire bust and middle of the torso is too short and they think they can just add length to the hem to change the dress size. My boobs look like they have on chiffon battle armor. The second dress went much the same as the first. Waist too high. Cups too high. Strap/sleeves too short. I was constantly yanking it down in the front. It's supposed to be a sexy dress with cleavage and top boob showing. There's neither.

So now I'm 0 and 3 with this company and now I'm reading reviews saying how they're impossible to deal with for returns. I've also seen that apparently they like to post their own positive reviews to boost their feedback and over the years and have changed their name, as well as that they tend to swipe photos of designer dresses and photoshop other heads onto the pictures. The actual craftsmanship of the dresses isn't bad and neither are the materials but beware that you're taking a gamble. Chances are the patterns that the dresses in their photos were made from are not the one yours will be made from.

M.K.